Privacy Policy

Why We Hold This Information

Contact form data is kept so we can reply to your questions or requests. Without it, we cannot respond to you. Server logs help us understand how the site is used, spot technical problems, and improve the lobby’s performance and security for all visitors.

Your Rights to Access or Delete Data

You can request a copy of the personal data we hold about you at any time. We will provide it in a clear format. To ask for your data to be deleted, contact us through the site’s contact page. We will process your request in line with Malaysian personal data protection law.

Who Data Is Shared With

We share data with analytics and hosting providers who act only on our instructions. They help us run the site and measure its performance. Your personal data is never sold to third parties. We do not share it for advertising or marketing outside the platform.

Cookies and Turning Them Off

Cookies are small files stored on your device to remember preferences and track site usage. They help the platform function smoothly and show relevant content. If you disable cookies in your browser, some features may not work correctly. You might need to log in again or lose personalised settings.

What We Collect and When

When you use the contact form, you submit your name, email address, and any message you write. This happens only when you choose to send it. The web server automatically records your IP address, browser type, and pages you view each time you visit. This is standard for every connection.

How Long We Keep Records

Contact form submissions are kept only as long as needed to resolve your enquiry. Once the matter is closed, the record is deleted. Server logs are retained for a reasonable period to analyse traffic and maintain security. When they are no longer needed, they are permanently erased.

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